A Message For You 
We know you are excited to get your ​BetaLivingOz order, and we are too!
That is why we make every effort to ensure that every delivery is completed as soon as possible, so that your order arrives as soon as possible.

Dispatch Timeframe

All of our products are located within Australia and shipped from Australia, with warehouses located either in Victoria, New South Wales or Queensland. This depends on the levels of stock and demand.

Our hard-working team processes all orders within 24 hours of purchase. This can extend to 48 hours during holiday seasons and public holidays. 

Shipping Timeframe

You will typically receive your order within 4–14 business days of placing your order. This is excluding any delays caused by couriers. If you are on the tail end of the delivery period, we apologise for any inconveniences. This does not occur often but can during busy holiday periods, with most of this being out of our control and within the control of the postal services. If you have any questions, please contact us via our 'Contact Us' page, but please be assured that your order will be shipped to you as soon as possible.

Shipments Are Free

We offer fast and free delivery Australia-wide on all orders with no minimum purchase requirements, unless otherwise specified. 

Shipment Tracking

Once your order has been processed and shipped, you will receive a shipping confirmation email. This email will contain your tracking number to follow while your order is in transit.

Shipment Enquiries

If you need to contact us about your order, please email us via our 'Contact Us' page with your order number to ensure we are speaking to the right person. One of our friendly team members will respond within 24–48 hours.

Public Holidays

Shipping days do not include public holidays.

Product Assembly

Please note that whilst our products are housed and shipped from Australia, they are not manufactured in Australia. Our products are typically assembled in China to ensure you get your useful products at affordable prices.A

We thank you for choosing to shop with us and celebrate your ongoing support through repeat order discounts and secret codes sent directly to you via email.